Your privacy is of the utmost important to us. This policy has been developed for you (updated and amended as and when required) in order to make you understand how we collect, communicate, use and disclose personal information. The term “Personal information”, when used in this privacy policy, means information about you that includes your name, address, email ID, telephone number and other non-public information that is associated with you and which is provided to us.

The website, is owned and operated by Parallels and Meridians Travel ( The company) with its representative offices in Australia, France and the USA, and the headquarters in India.

For any subscriber of the services of Parallels and Meridians, the minimum age should be 18 years. Parallels and Meridians reserves the right to withdraw its services if the payee is below 18 years of age, as we do not collect or ask for the personal information of those below 18 years. Parallels and Meridians will remove the personal information of anyone below the age of 18 years from our database. Parents or other adults may provide us the information of dependents, however, this information is strictly confidential, and will be protected by Parallels and Meridians in the same way as your personal information.

Your information and how we use it

Parallels and Meridians collect your personal information when you show your interest for a trip or service as highlighted in the website, register for our newsletter, or provide your personal details in our inquiry form. This information may include your name, email ID, your phone number, location, but does not include your credit card or billing information. However, in the stage of booking with us, if this is through the payment gateway system, the public bank ICICI processes all the transitions, which are not accessible to us. So we don’t see any of your credit card details as part of such transitions. Parallels and Meridians does not sell any information that pertains to you to third parties as specified in this policy.

We may use your personal information in the following ways: 

  • Manage your personal information in order to provide you the desired services and customer support.
  • Keeping your personal information (like email ID) so that we can market our products and services which may be of interest to you.
  • Provide you 24/7 assistance while you are on a trip and require seamless and impeccable services.
  • Take your feedback to improve our quality of services and add features as per your recommendations.
  • Use your personal information to invite you to “Parallels and Meridians rewards” and other benefits.
Confidentiality & Security

Parallels and Meridians’s privacy policy conducts the storing, handling, and using of information provided by you, including your personal details, credit card billings, and bank details. Parallels and Meridians reserves the right to cooperate with national, state and local government authorities in the investigating of any improper or unlawful activities, and this may require the disclosing of personal information if we are asked, only in the case of those individuals who engage in improper and/or unlawful conduct and/or activities.

If you are the user of the services of Parallels and Meridians outside of Australia, your personal information may be documented and processed in the country in which the services are consumed, if required by the national authorities.

The security of your personal information is important to us, this is why Parallels and Meridians takes all precautionary measures to ensure the protection of your personal information. Parallels and Meridians restricts your personal information to the third parties (except to suppliers like hotels or airlines which require such information at the time of booking).

Changes to this Privacy Policy

The Services may change from time to time. Parallels and Meridians make changes in the privacy policy when it is necessary. Parallels and Meridians reserves the right to modify this privacy policy, and the updated privacy policy will be posted on this page of the site.

contact us


Level 5, 68 Alfred St, Milsons Point, NSW 2061, Australia


A-35, FIEE Complex, Okhla phase-2 110020, New Delhi, India